Agency anger following latest business rates decision by government

The UK government plans to integrate the Valuation Office Agency (VOA) into HM Revenue & Customs (HMRC) by April 2026 as part of its “Plan for Change” reforms. This move aims to increase efficiency, cut red tape, and enhance taxpayers’ experience during the transition to a reformed business rates system. The VOA, responsible for valuing properties for council tax and business rates, currently supports the collection of over £60 billion annually.

Colliers, a property consultancy, criticizes the decision, claiming that the VOA’s independence has already been compromised. John Webber, Colliers’ Head of Business Rates, views the move as further politicizing the agency and fears it will undermine the integrity of VOA staff. He argues that this shift is detrimental to obtaining fair resolutions on business rates and expresses concern over ratepayers facing increased difficulties.